Summer Class Schedule
All classes are approved for continuing education credit in Florida and all other states
Two ways to register:
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Click on the class link below! |
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Click here for a registration form! |
Agency Operations
This course gives you the fundamentals to make you an indispensable team player in your agency. Understanding how agencies operate is essential training for insurance agency personnel and as a result, attendees will work with enhanced self-assurance and a greater understanding of the dynamics within insurance organizations. Topics include internal operations, enhancing staff skills, professional responsibility, the insurance marketplace, internal systems and streamlining processing. This course (#51156/51157) is approved by the Florida DFS for seven hours of "intermediate" level CE credit toward a 2-20 or 4-40 license and one hour of Ethics. It is also one of five CISR courses. Personal Residential This course gives you the expertise needed to guide customers through an often stressful process and help them make decisions that insure their most valuable assets. You will analyze homeowner policies and endorsements, determine who and what are covered in the homeowners policy, learn about applications of coverages to specific risks, and study the specifics of the dwelling policy. This course (CE# 40420) is approved by the Florida DFS for eight hours of "intermediate" level CE credit toward a 2-20 or 4-40 license. This course also provides eight hours of CE credit for claims adjusters (adjuster course #47073). It is also one of five CISR courses. Dynamics of Service
Designed for all insurance professionals to increase performance, professionalism, and job satisfaction throughout an agency. The class concentrates on insurance-specific customer service training, with a special focus on customer service issues, including account development and E&O loss prevention. Personal Auto
You will gain a strong foundation and confidence in the processes of analyzing and modifying your customers’ auto policies. Topics include analyzing the Personal Auto policy and its endorsements; coverages on owned, borrowed, and rented autos; determining who is an insured; personal umbrella coverages; and minimizing E&O exposures. This course (CE # 55503) is approved by the Florida DFS for eight hours of "intermediate" level CE credit toward a 2-20, 4-40, or 4-42 license. This course also provides eight hours of CE credit for claims adjusters (adjuster course #47074). It is also one of five CISR courses. Commercial Property Commercial property insurance is one of the business customers’ greatest concerns. You will improve cross-selling abilities with up-to-date knowledge of commercial property coverage while reducing E&O exposures. This course gives you the skills to address these issues with greater ease and confidence. Topics include major Commercial Property coverage forms and causes of loss forms, understanding Business Income coverage, and commercial Inland Marine coverages. This course (CE # 55502) is approved by the Florida DFS for eight hours of "intermediate" level CE credit toward a 2-20 or 4-40 license. This course also provides eight hours of CE credit for claims adjusters (adjuster course #47072). It is also one of five CISR courses. |
Agency Management
Discover the important internal operations and factors that are necessary to run an agency successfully in today’s business world. You will learn to balance the roles of professional insurance counselor and successful businessperson; and find methods to build and maintain staff support, maximize customer service, and improve overall operations while increasing the agency's bottom line and avoiding E&O claims. This course (CE# 46639/46638) ) is approved by the Florida DFS for 22 hours toward either a property-casualty or life-health license AND three hours toward your Ethics requirement. It is also one of five CIC institutes.
Personal Lines
This institute prepares you for the unique needs of individuals, families, and family members while tackling the complexities of Florida-specific personal lines forms. Ideal for the experienced agent, you will increase your working knowledge of Personal Auto, PIP, and related vehicle and trailer coverages; homeowner insurance; and umbrella/excess coverages. You will also learn when and how to recommend risk-management techniques for managing personal lines accounts; and learn to increase production and improve account retention. This course (CE# 50702) is approved by the Florida DFS for 20 hours of "advanced" level CE credit toward a 2-20 or 4-40 license.This course also provides 20 hours for claims adjusters (adjusters course #47051). It is also one of five CIC institutes.
Commercial Property
Learn innovative ways to maximize coverage for various types of commercial property accounts. Ideal for the experienced agent, you’ll learn commercial property policy essentials, including coverage forms and endorsements; become exposed to time element coverages (e.g., Business Income and Leasehold Interest), options, and the recommended endorsements; and study various Inland Marine forms, including Builder's Risk, Contractors Equipment, and Transportation Coverages. This course (CE# 50706) is approved by the Florida DFS for 20 hours of "advanced" level CE credit toward a 2-20 or 4-40 license. This course also provides 20 hours for claims adjusters (adjusters course #47050). It is also one of five CIC institutes. Graduate Seminar
Graduate Seminars are intended to provide updating CICs with more variety in timely insurance topics or more advanced versions of topics covered in the five regular institutes. CIC Graduate Seminars (GS) are special courses open only to dues-paying CIC and CRM designees. Each Graduate Seminar is unique, so the CE course number and credit information may be unavailable until a month or so before the class.
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Want some variety in your CE? May we suggest a risk management class? Financing of Risk
In this course you will compare various financing options including non-insurance transfer, guaranteed cost plans, retro plans, dividend plans, pools, and various types of captives. It is recommended this course follow Analysis of Risk. Topics covered include an introduction to financial risk, quantitative analysis: tools and methods, simple transfer options, loss-sensitive transfer options, alternative transfer options, actuarial, accounting and auditing perspectives and case study. This class (#CE 56919) provides 20 hours of CE credit for anyone holding a 2-20, 4-20, 4-40, 20-44 license in Florida.It is also one of five CRM courses.
Ethical & Legal Obligations of Insurance Professionals
Learn about ethics, get CE credit and meet DFS’s mandatory CE requirement. Learn about current standards in professional ethics and statutes regulating the conduct of insurance practitioners in Florida. We'll discuss real world ethical dilemmas.and the legal obligations insurance agents owe to their clients and their companies. Only two ethics courses remain for 2008. Please note the new course numbers for 2008. This course is approved by the Florida Department of Financial Services (DFS) for three hours of CE (course # 63244-agents/63245-adjusters).
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